Monitor your statements, bills, and online accountsĬheck the transactions listed on your bank statements, credit card bills, utility bills, and online accounts regularly for unauthorized transactions.Identity Theft Hotline (866) 999-5630 or click here for more information. Learn more about security breaches by clicking here. *Important: Once completed, this change cannot be reversed and you will need to request a new Debit/ATM card. Users may report their ATM/Debit card as lost or stolen through their Online Banking under "Settings". Refer to the Endorsed Agreement for complete details. By reporting a lost or stolen card to us immediately, you will limit your liability due to unauthorized use of your card. What should I do if I lose my card or it is stolen?Ĭall us immediately during regular banking hours at (815) 459-2000 and ask for Customer Service.Alert notifications can be setup as Login alerts, Emails, or Text message options to your cell phone. Transactions, such as wire transmissions, ACH Transactions, and ACH batch initiations or transfers can be watched. They can tell you when a payment is due or an account balance reaches a certain level. Also, never carry in your wallet any paper onto which you’ve jotted down PINs, passwords, or login information.Īccount Alerts inform you about transfers, payments and other transactions. Never carry your Social Security Number in your wallet or purse. You will need this list if your wallet or purse is ever lost or stolen. Keep the list in a safe place at home and update it regularly. Make a list of every ATM or debit card, credit card, driver’s license number and other forms of ID you carry in your wallet or purse. Make a list of the contents of your wallet.Home State Bank will never contact you by phone or email to ask for your account numbers, PIN numbers, or any other confidential information. Never reply to emails, phone calls, or text messages that request your personal information.Instantly change your settings, giving you complete control over your debit card.Lets you define areas where your card can be used.Turn them "on" when you're ready to use them: Users can turn their debit card "on" or "off" anytime (see Mobile Banking Video Tutorial below). Within our new mobile app, there are many new enhanced debit card tools to help you effectively manage its security from the convenience of your mobile phone. Please refer to your endorsed Agreement for complete details. Once the status has been changed to "lost" you will need a new card since it cannot be changed back to active.
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