

If you don't see your shared email address, choose Other email address and then type in the shared email address.įinish typing your message and then choose Send.įrom now on when you want to send a message from your shared mailbox, the address will be available in your From drop down list. If you don't see the From field at the top of your message, choose Options > From.Ĭlick From in the message, and change to the shared email address. Type the shared email address, such as OK > OK. Make sure the correct account is highlighted, then choose Change. If that didn't work, then manually add the shared mailbox to Outlook:Ĭhoose Account Settings, then select Account Settings from the menu. Wait a bit and then close and restart Outlook again. If your admin only recently added you to a shared mailbox, it may take a few minutes before the shared mailbox appears. The shared mailbox should automatically display in your Folder pane in Outlook.

Add a shared mailbox to OutlookĪfter your admin has added you as a member of a shared mailbox, close and then restart Outlook. For more information, see Create a shared mailbox, which describes what the admin needs to do.

Login to your mail account using SOGo:.

In most cases, they are provided by your company system administrator or by a person who is responsible for creating mail accounts. You need to have its login credentials in order to access it. Users who access the shared mailbox do so by using access permissions. For example, it may be the publicly listed contact for an organisation. Shared mailboxes are standard mailboxes that are generally used as a contact point for enquires, projects or programs. Many organisations require their users to have access to multiple mailboxes or have access to a common mailbox. In this article, we will provide you with a simple guide to creating and managing a shared mailbox in SOGo. SOGo is our business webmail service as it offers shared calendars, address books, and emails for your team/company through your favorite web browser or mail client.
